Case Studies

Symtec has a wealth of experience with a variety of companies, the majority of which have a focus on distribution. Many successful implementations, combined with an attention to first class customer service, have helped us to earn a reputation as the south's leading business systems solutions provider. We have successfully implemented Microsoft Navision software at the following companies.

Haynes Publishing in the UK previously used a less flexible DOS- based accounting system that linked into its sales order processing system, Publisyst. As the company was in the process of assessing its operational and financial capabilities as part of its Year 2000 review, the opportunity was taken to look at alternative solutions, which might better cope with its changing business environment.

A key requirement was that the system should link to the UK company's specialist publishing sales order and processing system and be able to import over 1 million invoice lines every 6 months.

Vital Signs are leading suppliers of Anaesthesia, Respiratory and Critical Care medical equipment. Their requirement for a replacement computer system was driven by the need to improve operational efficiencies within the organisation and to provide more meaningful information to both sales staff and stock controllers.

The requirement at Twinings was to provide an order fulfilment system to enable customers around the world to order their favourite brand of Tea. The Navision fulfilment solution processes an increasing number orders and seamlessly passes data to and from the web shop, producing delivery documentation and maintaining accurate stock levels.

Symtec worked closely with CJS to implement a total financial and distribution solution customised specifically for the distributors of chemicals and cleaning products. This specialist product is now available as an optional module for this vertical market place.

Yuasa Battery Sales (UK) Ltd is a wholly owned subsidiary of the Yuasa Corporation based in Japan. The installation in the UK was driven, predominant, by the need to improve customer service levels and increase efficiency in this competitively aggressive market place.

Fairfield Displays and Lighting Ltd is one the UK's leading suppliers of display and lighting products for the retail, office interiors and museum trades. This long established organisation has gained a reputation for strong customer service and it was this aspect that featured strongly when they selected their new business software package.

Fairfield Displays had been a long term user of Unity and despite the system providing good service and reliability the management felt that it was beginning to show its limitations and could not evolve to accommodated some of the more demanding requirements of this dynamic organisation with offices in Fleet, Shrewsbury, Chesterfield and abroad.